The Impact of Organizational Confidence In Achieving The Obligation Among Workers In Civil Society Organizations: Practical Study For Syrian Civil Defense Organization "White Helmets Model"

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Çalık A., Nasif A., Hlaak H.

Amarabac Journal, vol.36, no.11, pp.139-156, 2020 (Peer-Reviewed Journal)

  • Publication Type: Article / Article
  • Volume: 36 Issue: 11
  • Publication Date: 2020
  • Journal Name: Amarabac Journal
  • Page Numbers: pp.139-156
  • Van Yüzüncü Yıl University Affiliated: Yes


The study aimed to identify and personify the organizational confidence level and organizational compliance in the Syrian White Helmets Organization working in Turkey. To achieve the objectives of the study and test its hypothesis, it has been drawn upon the conceptual study to define the organizational confidence and compliance terms and also on the practical framework through designing an identification which is suitable for the subject of the study and its hypothesis. One of the most important results for the study is the increase in organizational confidence inside the White Helmets Organization represented by 86.8% of trusting colleagues, 80.3% supervisors and 79.4% administration, which contributed to achieve high loyalty towards the organization, which reached 92%. The study recommended to continue to reinforce the sense of loyalty through strengthening the full convictions among workers. The efforts will be for the benefit of all and continuing in developing and ensuring confidence between the members of the organization.