Impact of e-service quality on direct booking intentions in hotels: the mediating effects of e-satisfaction and e-trust
Consumer Behavior in Tourism and Hospitality, 2025 (ESCI, Scopus)
- Yayın Türü: Makale / Tam Makale
- Basım Tarihi: 2025
- Doi Numarası: 10.1108/cbth-08-2024-0263
- Dergi Adı: Consumer Behavior in Tourism and Hospitality
- Derginin Tarandığı İndeksler: Emerging Sources Citation Index (ESCI), Scopus, Academic Search Premier, ABI/INFORM, Business Source Elite
- Van Yüzüncü Yıl Üniversitesi Adresli: Evet