Selcuk Journal of Agriculture and Food Sciences, cilt.36, sa.3, ss.356-361, 2022 (Hakemli Dergi)
The study aims
at determining the purchase behaviours of consumers in shopping malls in
Center town of Van Province. The data of this study was collected from 268
consumers of shopping malls through a structured questionnaire in Van
Province, Turkey. The represented sample size was determined using finite
population sampling method with 90 % confidence interval and a 5 % margin of
error. Pearson Chi square test and
Kruskal-Wallis Khi-Square techniques and Five-point likert-scale was used in
analysing the data. The major factors affective on the preference of the
shopping malls were service quality (average likert scale score 3.18)
followed by new product opportunities (average likert scale score 3.17),
product design (average likert scale score 3.08) and confidence for products
(average likert scale score 3.05). Income level was not statistically
significant on the consumers’ preferences of choosing the shopping malls as
regards service quality, new product opportunities, product design and
confidence for products (P>0.05). The test results showed that the groups
with different income level had the same opinion regarding above-cited
factors. On the other hand, there
existed statistically significant difference between education level and
service quality, new product opportunities, product design and confidence for
products (P<0.05). |