Estimation of Monthly Performance of Call Center Employees with Artificial Neural Networks Assistance


Ortakaya S., Tuntaş R.

Gazi Journal of Economics and Business, vol.4, no.3, pp.161-172, 2018 (Peer-Reviewed Journal)

  • Publication Type: Article / Article
  • Volume: 4 Issue: 3
  • Publication Date: 2018
  • Journal Name: Gazi Journal of Economics and Business
  • Journal Indexes: EBSCO Education Source
  • Page Numbers: pp.161-172
  • Van Yüzüncü Yıl University Affiliated: Yes